Negotiations during an IBM audit – do’s & don’ts

Although IBM audits are not as common as other vendors, that doesn’t mean that they are less challenging. It often happens that customers are not even aware of the reason why they were selected to perform an audit or that they can actually negotiate with IBM to settle the audit in such way that it benefits both parties.

Some topics we’re addressing:

 - audit triggers

- differences & similarities between IBM and other software vendors

- negotiations with IBM during an audit

- tips & tricks